CONTAINER M&R
Control survey, estimate, approval and repair as one traceable M&R process.
Manage container survey, damage photos, repair estimates, approvals, work orders, parts, labor, quality checks and M&R billing.
THE OPERATIONAL PROBLEM
What ECY 360 is designed to eliminate.
- !Damage codes, locations, photos and repair lines are not linked consistently.
- !Teams begin work before the shipping line or customer approves the estimate.
- !Estimate revisions overwrite the commercial history of who approved what.
- !Completed labor, parts or services are omitted from billing.
CAPABILITIES
Controls that work at the point of operation.
Guided survey
Use customer-specific questions, damage codes, component locations, measurements and photo requirements.
Estimate versioning
Preserve every commercial revision, amount, currency, approver and rejection reason.
Approval workflow
Route estimates by owner, threshold, damage type or customer agreement before work starts.
Controlled work orders
Convert approved lines into tasks for teams, bays, equipment and planned dates.
Execution evidence
Capture labor, material, before/after photos, notes and quality checks against the work order.
Billing handoff
Create invoice-ready service lines that reference the approved estimate and completed work.
END-TO-END WORKFLOW
Where the process starts, advances and closes.
- 01
Survey condition
Inspect the unit and record structured damage with supporting photos.
- 02
Build estimate
Apply repair codes, labor, material, tariff and contractual responsibility.
- 03
Request decision
Send the estimate through portal, email, API or EDI and track its status.
- 04
Execute work order
Schedule approved repairs and record actual execution.
- 05
Quality and charge
Complete inspection, return the unit to service and prepare billing.
BUSINESS OUTCOMES
Operational control that pays for itself.
Approval traceability
The approved scope, price and version remain defensible throughout the repair.
Faster M&R decisions
Structured estimates and automated routing reduce email chasing and ambiguity.
Complete repair revenue
Approved and executed work stays connected to invoice-ready service lines.
FREQUENTLY ASKED QUESTIONS
Clear answers before your demo.
Can each shipping line use different repair codes and tariffs?+
Yes. Code sets, tariffs, responsibility rules, estimate layouts and approval channels can be configured per line and contract.
Are estimate and repair photos stored with the container?+
Yes. Evidence is linked to the survey, estimate version, work order and container history with capture time and actor.
Can approved work be changed?+
Changes follow a revision or controlled exception path. The system preserves the previous approval instead of replacing historical evidence.
YOUR DEPOT. YOUR RULES. ONE PLATFORM.